• What is GoBoard?

    GoBoard is a first-of-its-kind, online tool that combines video conferencing with an interactive canvas, designed to help students collaborate one-on-one, on virtually any topic. Simply create a GoBoard by going to www.GoBoard.com, sharing the link, and begin exchanging information, face-to-face. There is never anything to download.

  • What hardware is required?

    In order to control for as many variables as possible, it makes sense to use the best equipment available on the tutor’s end. In this case, GoBoard works best with an iPad and the Apple pen on. If this is not in the budget, then a computer that has a good quality webcam and microphone plus a Wacom/Huion pen tablet makes for a good alternative. Google Chrome is the preferred browser for GoBoard, but GoBoard also works on Firefox and Safari.

  • How can I access GoBoard?

    You can access GoBoard from an iPad, tablet, laptop, or desktop device by opening up a web browser and clicking a GoBoard link. There is nothing to download. GoBoard is not mobile-friendly.

  • How many people can use GoBoard?

    GoBoard Pro accounts include a capacity of up to 5 individuals per room.

  • Does GoBoard have tools that I can access during a tutoring session?

    Yes! GoBoard has a variety of tools available to tutors, including a graphing calculator, equation editor, timer, bond drawings, curved arrows, laser pointer, reference library, and much more.

  • Can I import a document to my GoBoard room?

    Yes, you can import documents during your session. You can do this by texting a picture into the GoBoard, or you can upload a document (image file or PDF) from your computer. You can even write on top of the PDF or image.

  • Does GoBoard have a chat feature?

    Yes, GoBoard does have a chat feature.

  • Can I track my tutors’ usage of GoBoard?

    Yes, if you have a GoBoard Corporate, K-12/Nonprofit, or Higher Ed account you will be given access to an administrative panel which will allow you to have access to a dashboard of information about the tutoring sessions that were held on your GoBoard account.

  • How can I learn more about how to use GoBoard?

    Check out our GoBoard User Guide. For school administrators we have an Implementation Guide.

  • How much does GoBoard cost?

    GoBoard has several different pricing plans available. GoBoard is for educational institutions and non-profits. For all other inquiries, please feel free to contact us.

  • What is the limit on session length?

    GoBoard.com offers all users up to 30 minutes free per day. GoBoard Individual and Pro plans include unlimited session length (these plans have a monthly total minute usage limit). Academic institutions and non-profits have unlimited session length and unlimited total monthly usage. Check out our different pricing plans to find the one that suits your needs or contact us for a custom solution.

  • Where can I get information about how to train my tutors in online tutoring?

    We encourage you to check out Online Tutoring Essentials, an online, self-paced course designed to equip tutors with the critical knowledge they need to support students with better online learning experiences.

  • Is there customer support for GoBoard?

    Yes, you can email us at help@goboard.com